Bearing the Burden

Dylan Wentzel, M3, Class of 2025

It was an ordinary day on the Benign Gynecologic Surgery service, filled with routine cases and hurried movements. I had just finished assisting with the usual procedures when I glanced over my schedule and sensed that the upcoming case, a dilation and evacuation, was far from ordinary. This case was different—it carried a weight that set it apart.

The procedure involved a young couple who had recently suffered the devastating loss of their first child. As I met them, grief clung to the air. The wife, still immersed in sadness, was led to the operative area with tears streaming down her face. Stepping into the operating room, a palpable shift in atmosphere enveloped us; everyone acknowledged the profound significance of what we were about to undertake.

As the D&E progressed, we faced the solemn task of removing fetal parts from the uterus. It felt surreal, as if we were handling the fragments of a future that would never be realized. Sorting through the remnants of a life left me questioning the essence of this medical intervention—it didn’t align with my perception of medicine.

As the procedure neared its end, the attending physician seemed to grasp the internal struggle I, and perhaps any medical student, was experiencing. She took a moment to pull me aside and shared a perspective that resonated deeply: performing this challenging procedure was a means to spare the patient from the anguish of going through labor to deliver a nonviable child. She conveyed, “We bear this burden so our patients don’t have to.” In that moment, the realization struck me that this encapsulated the essence of medicine—an intricate balance of confronting hardships to help shield patients from unbearable realities.

While medicine encompasses incredible aspects, it also introduces challenges that test our resolve. There will be difficult days, but our duty is to bear burdens so our patients can navigate their struggles with as much ease as possible. The arduous moments serve a purpose—to make other lives a little better.

After the procedure, we approached the husband to reassure him. Witnessing the attending physician comforting him, she handed over a small piece of paper bearing the footprints of their lost child. It was a poignant reminder of the honor and responsibility physicians carry, being present in patients’ lowest moments. I walked away with a profound understanding of our duty—to share the weight of these moments with respect and reverence, embracing the privilege of standing alongside our patients during their most challenging times.

Sonder: A Call to Kindness

Hunter Hiegert, MS3, Class of 2025

A mob of doctors, an entourage of studentsEager to impress, chock-full of prudenceAs rounds persists, patient rooms fly byDespite their smiles, we don’t even say hi
 
And in the midst as I begin to wonderIn creeps the feeling of immense sonder.Countless lives unique from you and me.Limitless moments of hope, sorrow, and glee.
 
Stories untold, with lives unknownDreams fulfilled, yet candles unblownThe realization experiences are infiniteA potent sense of overwhelming belittlement
 
These fleeting thoughts, quick as a breathStill time marches, inevitable deathYet in this vastness, a purpose revealedTo live with kindness, a weapon to wield
 
Each life in need, a beacon of opportunityAwake each day, emit positivitySo no matter the duty, large or smallEmbrace humanity, our selfless call

The Sound of Healing

Jonathon Liu, MS3, Class of 2025

Throughout my clerkships, I have encountered many patients, each teaching me valuable lessons about disease processes, pharmacology, and the underlying science of medicine. However, beyond the technical knowledge, it is the patient interactions that I cherish deeply. My experiences have also underscored the importance of bedside manners and the establishment of a strong rapport with patients. The art of delivering compassionate, patient-centered care is fundamental, enabling physicians to truly connect with their patients, understand their experiences, and facilitate more effective healing. Humanism is, indeed, a quintessential element in medicine. During my Internal Medicine Clerkship, I had an encounter that brought this abstract lesson to life—fundamentally shaping my approach to medicine.

In the ICU, I met a patient grappling with unstable atrial fibrillation and a host of cardiovascular complications as a direct result of poorly managed type 2 diabetes mellitus. Yet, his physical ailments barely scratched the surface of his suffering. Initially, I entered his room to gather his medical history using the comprehensive approach taught at my home institution—covering chief complaints, medical history, family history, social history, and more while simultaneously being expected to efficiently collect and report the necessary information to our medical team. However, our conversations soon unveiled a narrative steeped in frustration, anxiety, and a profound sense of abandonment. He shared his long struggle with type 2 diabetes mellitus and the daunting side effects of metformin that had overwhelmed him—nausea, vomiting, bloating, and a repulsive metallic taste. When he sought help, his concerns were dismissed, leading him to resort to unproven supplements. His condition deteriorated, necessitating insulin, which he avoided due to fear of experiencing similar or worse side effects.

Recognizing the depth of his disillusionment, I made a commitment as his student doctor to work to unpack his fears and concerns. I promised my patient that I would advocate for him to my medical team. Day by day, beside his bed, our conversations blossomed beyond healthcare, touching upon his life, fears, hopes, and dreams. I learned of his service as a war veteran, his passion for exploring local restaurants, his and his wife’s adventurous spirits, and his profound kindness and love for his family. Our conversations became something we both looked forward to daily. These moments of shared humanity reminded me of the significant impact empathy and active listening can have on kindling a relationship with my patient.

Together, we navigated his health fears, exploring alternative treatments while his concerns and preferences were at the forefront of all decision-making processes. This patient-centric approach reignited his motivation to manage his diabetes, marking a pivotal shift in his treatment journey. By forming a strong bond through daily interactions, I became a more effective advocate for him, amplifying his voice, supporting him through his improvements, managing side effects, and navigating setbacks.

This experience reinforced a fundamental truth: healing transcends the physical aspects. Medicine demands humanity, which can only be achieved through nurturing strong, trusting relationships with patients. When we take the time to genuinely connect with our patients, listening intently and empathizing deeply, we can significantly transform the quality of their healthcare. At the heart of medicine lies this simple, profound principle: to care for another is to see them, hear them, and stand with them in their moments of vulnerability. This encounter has indelibly shaped my understanding of what it means to heal, reminding me that the core of humanism in healthcare is the profound connection between a doctor and their patient.

Remembering

Cooper Root, MS3, Class of 2025

My first trauma surgery call shift was on a regular Thursday night. It was very slow and nothing eventful happened most of the night. I was able to sit at the hospital and complete all my studying, and even managed to get plenty of extra work done as well. I went to sleep, the pager had yet to go off, and it seemed like it would be a straightforward night. At about 3:30 AM my pager went off multiple times in a row – Level I trauma ETA 5 minutes. I scrambled to get ready and hustled down to the trauma bay. I arrived to hear there was an apartment fire and we actually had 3 individuals arriving simultaneously. I knew my role and prepared to fill out the injury sheet, cut clothes, grab blankets, and anything else to help. To my surprise, I did none of that when I saw the patient. A young girl was wheeled in with no pulse and CPR machine on her chest. She suffered extensive burns to her entire body. The CPR device was removed, and I was thrust to the bedside to immediately begin chest compressions. In a state of shock, I began this process, frequently getting told “faster, deeper, pick up the pace”. After a few minutes that felt like hours, someone relieved me of my duties but to no avail. The patient never regained a pulse and was pronounced dead within minutes of arrival. Rather than take time to process and grieve, two more patients get wheeled in with other injuries from the fire as well. I was immediately sent to go help those patients, without a moment to reel in how I had felt from one of my few direct experiences with death.

Medicine can be so fast paced and dynamic, one of the many aspects we all love about the field. We are considered excellent in these moments of sudden change, creating a fully functioning team with assigned roles and responsibilities in a matter of seconds. It is fascinating how effective a few random healthcare workers can become a multi-functional fluid machine in moments of extreme chaos. But often we tend to act exactly like that, a machine, once these moments pass. Calculated, automated, analytical, and unemotional. The team did a great job, and I felt as if they all truly cared about what they were doing and trying to save this woman’s life. As the years go by and these instances occur often, it’s human nature to glance past the gravity and finality of what we deal with on a daily basis. I am likely more guilty of this than anyone, as I was essentially numb to this experience until writing this essay, and fully comprehending that someone’s life ended in front of my eyes, someone younger than myself. I couldn’t tell you a thing about this person unfortunately, other than her injuries, and that we did what we could to save her, and that is a strange feeling as well, considering most of my experiences with death have been older family members, or at least people I know on a personal basis. How did she spend her last day? What were her goals in life? What did she think about before drifting off to sleep? Questions that will never be answered for me, and an experience that will never be taken from me. Ultimately, what this experience did for me was to provide a challenge. A challenge to never lose sight of the person within the patient, rather than the disease, injury, or pathology that may be affecting them. Sometimes the best way to honor a patient is just put your head down and do everything you can to save others and take solace in the fact that you will do everything you can to save the next.

To her friends, family, and loved ones – I am truly sorry for your loss. I wish there was more we could have done. I hope to honor this experience with this essay, which is nothing compared to having her here with us. I hope you all have found some sense of solace in your loss. She will not be forgotten.

What Will Happen Next?

Emma Beason, M2, Class of 2026

“What will happen next?”
A question filled with despair.
Imprinting its cruelty, spreading its ashes,
The dream of a future being left behind.

Taking in the two trembling parents
Tired eyes, soft voices, accepting defeat,
Staring down at the two young souls.
One will make it, one will not,
The only sound a muffled weep.

“What will happen next?”
Four words echoing in my mind.
The words I offer cannot relieve
The suffering laid before me.

Nothing could have stopped
This brutal twist of fate
In this field of wonder and miracles,
There are times we cannot escape.

Eyes closed, instincts trusted.

Cole Bird, MS2, Class of 2026

During college, I decided to teach myself how to play piano. It began with a timidly, with my eyes glued downward, trying to coordinate my hand eye movements. After a while, I began to get more confident, slowly walking through song after song. A milestone for my journey learning piano was the first time I got lost in the music, closing my eyes and trusting my hands would find the right keys.

Fast forward to an ordinary night at the JayDoc health clinic. It was the summer after my first year in medical school, and the familiarity of the ophthalmology clinic welcomed me once again. I eagerly anticipated the first patient of the night.

I walked down to the hall towards the waiting room. As Isla’s primary language is Spanish, I grabbed one of the interpreters before starting the visit. I called over Isla and introduced myself. Together, we walked down the halls until we reached the visual acuity chart, where I guided Isla through the examination. This was not my first rodeo, but Isla’s difficulty with the large letters hinted at a more complex story. We documented the results and proceeded to the exam room.

Running through the typical questions and exams, I sensed that Isla’s condition was more severe than those I had encountered before. Anticipating a quick fix for what seemed like cataracts, I dilated Isla’s pupils, informing her that it would take about 20 minutes for the medicine to take full effect. At that point, we would go across the hall and the ophthalmology resident would take a better look at her eyes. She smiled and said thank you. I left the room right behind the interpreter.

I began working on my post-encounter note. It’s easier for me to prepare my case presentation if I transcribe my chicken scratch into the EHR. Once the resident was ready, I presented Isla’s case. Since the 20 minutes had elapsed, we decided the best next step was the slit-lamp room. All the interpreters were occupied, so I dialed a language line on my phone. Isla smiled when I entered the room and joined me as we walked into the slit-lamp room. I handed her my phone so she could hear the interpreter the best. The resident began his exam. Typically, the residents call out elements of the exam so that I can note them down in the chart. This time he was very quiet. I assumed the words were just to complex for me to know how to spell (a common occurrence).

As the resident concluded the exam, he asked a series of weighted questions. I am no medical veteran, but I do know how to spot doctor talk – especially when it’s a doctor about to break bad news. The resident said he really wanted to attending physician to take a look at her eyes before giving a final diagnosis. I escorted Isla back to exam room and then had a debrief with the resident.

To spare the patients privacy, we will keep her diagnosis vague. But in simplest terms, her vision was terminal. It would not get better, and unfortunately, there was no operation or medication we could provide to improve her symptoms. I could tell that the resident had seen this presentation a few times, but it was still hard for him to state the treatment plan, or lack there of.

The attending saw Isla and confirmed the diagnosis. We had to relay everything through the virtual interpreter. And while the attending and resident had the utmost compassion, there is a level of empathetic sterility that happens when you communicate through a phone. Isla was justifiably shocked. I brought her back to the exam room to give her time to process. She was holding it together, but the moment she sat down in the room, she sobbed. The intense emotion compelled me to sit beside her. We just sat there. No interpreter. No words. Just an instinctual emotional experience that transcended language.

After what felt like an eternity, I contacted the interpreting service to address any lingering questions Isla might have. A brief conversation ensued, culminating in her request to leave. Ensuring she had the necessary information for the next steps, I escorted her out of the clinic.

Alone in a back stairwell, I concluded my notes with a growing pit in my stomach. The desire to contemplate this moment clashed with the reality of more patients awaiting my attention. I had to keep moving forward. The undeniable truth is, moving on seems both impossible and, more importantly, inappropriate. Isla’s impact resonates in every patient encounter. She wasn’t just a case; she was a reminder that we, physicians, have the power to transform routine moments into life-altering ones. She instilled in me the invaluable skill of slowing down and illuminated the humanity within the realm of medicine.

Now, as I lose myself in the melody of the piano, entrusting my instincts to guide me, I feel Isla’s presence. Eyes closed, instincts trusted. It’s a visceral reminder, a tribute to her enduring influence. Isla, may life grant you moments of profound immersion, where, despite your limited sight, self-trust, and peace envelop you.

Delivering Care

Marisa-Nicole Zayat, MS4, Class of 2024

“Patients do not care how much you know until they know how much you care,” my dad, a physician, told me as I started my clinical rotations. These words have echoed through my head during many patient encounters.

During my obstetrics and gynecology clerkship, I assisted on Jane’s cesarean-section. In awe of the surgeon’s skills, I carefully observed as the team operated. The skin and fascia were dissected, the uterus was exposed, the baby was delivered and immediately whisked by the NICU team out of the room, and Jane was sutured layer by layer. The operation was uncomplicated, so the surgeons went to their next procedure. Jane was left alone, lying on a narrow, cold OR table. I heard her say, “it hurts, goodness, it hurts so bad.” I wiped her tears and gently held her hand while providing comfort and reassurance. It was all that I could do. The next day I could not stop thinking about Jane. I felt compelled to check on her, and she welcomed me with a sadness in her eyes—she could not visit her baby in the NICU since she was non-ambulatory. I offered to take a video of Lucy, which we watched together. Tears rolled from Jane’s eyes, but these were different; these were tears of joy. The following day during rounds, I found Jane to be distraught. She had to send her older kids to her parents in Missouri since she did not know when she was going to be discharged. “I don’t know when I will see my kids next,” she shared. Tears of helplessness streamed down her face. I encouraged her to share her concerns with the medical team. I let my attending know about the situation, and he reassured her that she would be dismissed in the next day or two. When I reported when she would be reunited with Lucy and the rest of her family, she was relieved and finally beamed with delightful hope.

Another patient encounter comes to mind when reflecting on lessons of empathy in medicine. Sarah, a 24-year-old, was admitted for labor, which was complicated by fetal bradycardia. She was quickly rushed to C-section, leaving her mother behind to wonder what might happen next. I stayed by her mother’s side and comforted her during this time of uncertainty. Six months later, my dad came home, excitedly announcing that one of his patients told him that she had met me while her daughter was delivering. She shared the story and told him that I was very kind, compassionate, and made them feel at ease. What a privilege for me to be there, I thought to myself.

As a physician-in-training, I feel honored, humbled, and grateful as patients allow me into their lives at times of vulnerability and need. Medicine is truly the art of healing, for health is the product of a nourished body, spirit, and mind. My dad’s words seem to echo even more true as I further my training. What distinguishes an outstanding physician is the empathy and compassion that they have for their colleagues and patients—caring makes all the difference.

Leaves in the Wind

Joshua Lawton, MS3, Class of 2025

With the coming of autumn comes the falling of leaves, a perpetual nuisance to anyone who has had to maintain a lawn. Whenever a leaf falls, it must be raked and bagged and set out by the curb to be picked up and thrown away. When surveying a yard full of colorful leaves, the last thing I think about when raking is bending over, picking up and intently examining a leaf. I am thinking about getting the task ahead of me done. However, to some picking up and studying a single leaf comes second nature. When I was a child, I remember how my grandmother would encourage us to find the most beautiful leaves. We would bring a handful of leaves inside, in reds, oranges and yellows, from oak, birch, mimosa, maple, and more. Then with crayons and printer paper, we would make rubbings of the leaves so we could admire the delicate veins, spidering outwards from the stem. Once we were done, my grandmother would press the leaves flat between the pages of the book so they could dry and be saved. From time to time, she still will find a leaf pressed in a book that she had forgotten.

When I start my day at the hospital, I often look at what has to be done, studies, presentations, practice questions, papers, and, yes, even patients, like that yard full of leaves, a task that needs to be done. I think about getting done with one task so I can do the next task. However, sometimes I need to set the rake down and appreciate a single unique leaf. Especially when it comes to patients, taking time to look and listen can make a difference for the patient and for you, making sure that they are heard and not forgotten. One experience I will never forget is from my internal medicine clerkship. We had one patient, an older, homeless man with metastatic cancer, who was causing us trouble. He would refuse everything. He would refuse treatments for the cancer, daily labs, and palliative care. He would refuse to allow us to coordinate with his brother, so he could have a place to stay. Then he would just be quiet and grumble about the lights and people. Yet, other than the hospital staff, he was entirely alone. We were not sure what to do. However, when I would go see him alone in the morning on my rounds, he would be more friendly and open to labs, treatment, and discussions about his care. I felt a little nudge inside of me saying to go see him. So, one afternoon when I was dismissed early, I went up to his room to see him and just sit and talk to him.

I did not take a notebook or pen but just went myself. He was wearing a shirt with a bright and flashy hot rod depicted in bold colors, so I asked him about it. First, we talked about cars, how he used to fix up cars, and he told me how he always wanted to own an auto shop. Then he opened up, he told me about his childhood growing up on a ranch, how he and his brother were suspended from school once and how their father sent them to trim every fence post on their land to the exact same height as punishment. He told me about his time selling horses on the West Coast and working on a fishing boat up north. He told me about friends who had been in and out of his life. Like the intricacies of veins on a leaf, branching out from the central stem, this man’s life began to unfurl before me. No longer sat before me a frustrating patient, but instead a man with a life full of experiences, deserving, like all people, of respect. Over the next few days, the team was able to work better with him and create a plan of treatment and a place for him to go.

When a leaf falls from a tree, soon it will be blown away in the wind, but for the brief moment that it falls into my hand, I now take a moment, take in its color, pattern, and shapes. I think about where it has been and where it might go. Patients are more than a disease, demographic, or task to be completed. Everyone has a story to tell.

Dual Roles: When Your Patient is Your Parent

Daniel Yeremin, MS3, Class of 2025

Medical school has challenges for everyone; 2023 was especially stretching for me. One such challenge occurred during my neurology clerkship. On the second day of my rotation, I received a text that my father was going to the hospital for some head imaging, the same hospital in which I was currently working. He had been unwell for several days with what my parents had assumed was ‘the flu.’ This update surprised me. I met several family members in a waiting room downstairs as my father was taken to imaging. We waited for what I think was several hours before the doctors returned, explaining that they needed to admit him to the neuro critical care unit.

For nearly two weeks, my days were divided between attending to my patients during the day and spending my evenings and weekends with my father down the hall. At one point, I was even part of the rounding team who cared for my father. My father loved joking that I was on “”double duty”” as son and student. He would often request a prescription refill from “”Dairy Queen Pharmacy,”” colloquially known as a Turtle Pecan Cluster Blizzard. That was one way in which I was able to encourage him. Being faced with the possibility of losing my father was emotionally draining, compounded by the struggle to balance my educational commitments. I had to put aside my normal, strict routine to be there for my father and my family.

This experience highlighted several things that everyone already knows, but we often take for granted. Firstly, it reminded me that every patient is someone’s loved one. As medical professionals, we can forget patients have just as much of a life as we do with goals, hopes, and dreams. Secondly, all of us as medical students and doctors have seen very sick patients in the hospital. We have also all experienced, to varying degrees, the pain of seeing loved ones endure suffering or pass away. Getting to see both simultaneously allowed me to empathize more deeply with patients and gain insight into the daily challenges faced by patients and their families.

Crying Over Mr. Ashton

Bethany Snyder, MS3, Class of 2025

“What is going on with me?”

As part of our curriculum, all University of Kansas medical students have to stumble through simulated patient encounters. Most of them are one-offs (we treat a patient once, then never again), but one patient we see multiple times, a cis-male character named “Paul Ashton.” We first meet Paul for a generic complaint and order the appropriate labs. We see him a second time to inform him that a cancer screening marker has come back elevated. During a third visit we transition his care from hospital to home, and then in the last encounter we inform him that his cancer has returned.

Throughout these encounters, note that there are several different actors who portray Paul (we have over 200 medical students after all, one man could not do it alone), and I, myself, saw a different man play Paul each time. Despite this, during the fourth Paul encounter, I held back tears as I told him I would be there for him no matter what, whether he wanted to treat his recurrent cancer or not. I struggled to keep my voice even and my face neutral as we discussed his goals of care and his desire to stay with his grandchildren as long as possible. “What in the world?” I thought. This is a fake patient, not a real person. On top of that, it’s not like I have an attachment to a particular actor because it’s been a different man every time! For some reason, it just felt so personal and real.

Weeks later I was assigned to the inpatient oncology service on my internal medicine rotation. This was my third rotation thus far, so I wasn’t quite a novice, but I also hadn’t dealt with terminal illnesses in real patients yet. “Rick” was a patient admitted to our service for extensive blood clots in his legs. He had recently had an appointment with his outpatient oncologist, who reported that his most recent experimental chemotherapy had failed, and his metastatic disease would be terminal. This news was fresh and devastating for him and his wife. Nonetheless, I faced them with calm professionalism and frankness, not letting our conversations sink into unmitigated despair. I couldn’t understand why I was able to achieve such control with a real patient, but a simulated one had gotten under my skin.

As I mulled this situation over, I began to think about my mother, who happens to be an ER nurse with over 20 years of experience. She was a charge nurse during some of this time as well. To be quite honest, I had never understood how someone like her was able to perform that job. Reason being, it’s one that requires someone with strength and quick thinking during life-or-death scenarios, and my mom is someone who cries when she sees advertisements on TV for animal cruelty organizations. She is excitable, garrulous, sensitive, and passive. Instead, I always thought I had taken after my father: the stoic, analytical engineer. Growing up I felt closer to my father than my mother, who irritated me at times with what I felt was an overreactive personality.

But this same woman was somehow able to efficiently run an ER at the largest hospital in Kansas City. Could it be that during her work she slips into a composed persona which I have never seen at home? When surrounded by family, perhaps she doesn’t find it necessary to keep a cool demeanor; we are the ones she feels safest around. But at work, her patients and colleagues need her clear thinking and composure. I realized this is a side of my mother that I have never seen before, but it is something we might have in common. In the simulated Paul scenarios, the very fact that they weren’t real meant it was safe to let my emotions flow, so I struggled to contain them. With Rick’s genuine situation upon me, however, I had no trouble keeping them in check, because I knew this wasn’t the time to let go.

I felt guilty for underestimating my mother for so many years. It’s difficult to swallow the fact that there are sides of my mom that I have never seen. She doesn’t work in healthcare anymore, so I can’t visit her during work hours if I wanted to. Even so, now I have a greater understanding of who she is. Having my own bewildering experience with the emotional aspects of practicing medicine not only helped me learn more about myself, but it also brought me closer to my mother.